Review Japan Shinkansen & Train Tickets

Purchasing tickets for the Nikko SPACIA X train on Klook is very convenient. If you want to sit in the Friendship Lounge (Car 1), you must book at least one month in advance, even before tickets officially go on sale. Once you successfully purchase your ticket, you will receive the ticket and seat information. There's no need to exchange for a physical ticket; you can simply show the ticket information on your phone when boarding. Of course, you'll need to add the basic train ticket. We recommend purchasing the Nikko Pass at the same time. Remember to exchange for a physical pass at the Tobu Tourist Center in Asakusa, or use an IC card to enter the gate directly. The one-way fare is ¥1400. Passengers can board 20 minutes before the train departs. The car is very spacious, and you can see the driver's cabin. The Friendship Lounge is about 20 yen more expensive than a regular ticket, but cheaper than a luxury seat, and it's well worth it. After departure, you get priority for purchasing drinks and food, and the prices are reasonable. The train makes a few stops and the journey takes 1 hour and 50 minutes, arriving punctually at Nikko Station. During the trip, a man in a conductor's uniform will take photos for passengers as a souvenir and distribute commemorative gifts, making this journey a wonderful experience.

It was my first time exchanging a ticket for a limited express train, and I was really nervous. I looked at the PDF Klook provided for ticket exchange. When I arrived at the "Green Window" at Okayama Station, it was actually a large area. To the right was where people waited to buy Shinkansen tickets from an agent, and to the left were the machines for buying and exchanging limited express train tickets. I used the QR code from Klook to exchange the ticket at the machine. There were station staff nearby who could assist, but I just followed Klook's step-by-step instructions to exchange the ticket and got my ticket for Okayama-Izumo. I was really nervous, but it wasn't difficult, just my first time exchanging a limited express train ticket on my own.
Klook Booking Convenience: Convenient
Seat Arrangement: Good
Travel Experience: Very good

I booked my ticket from Osaka to Tokyo through Klook and the whole experience was very smooth. No need to print anything — the barcode ticket is all you need.

Go to the main entrance of Shin-Osaka Station, South Gate Building (サウスゲートビルディング). Once you enter, the ticket gates are on your right. Scan your barcode and walk in. It takes no more than 5 minutes to reach the platform — no exaggeration.

Your train details and platform number will appear on the screen in front of you.
My train was Nozomi 372, departing from Platform 25 (shown in the photos).

There’s a designated luggage space between the train cars, which is very convenient. And surprisingly, there were many empty, non-reserved seats available on the train.

I also booked seats on the Mount Fuji side — so I basically hit two birds with one stone: a smooth trip and a great view!

The whole time I was riding & witnessing the shinkansen, it’s unbelievable!This is my first bullet train exp and the whole ride I thought of how brilliant this idea and wondering who had first thought of this idea.Can you imagine,it’s the fastest train in the world & mind you, you do not need to fasten a seat belt yet it’s the fastest,u don’t feel dizzy inside, yes it’s stable you can even walk around,go to toilet/check your luggages.You can even eat a meal or drink, I suggest you bring a food with you.It’s so cool eating in a train with a view.An 8-hour bus ride from Tokyo to Osaka was shortened into 2 hrs & 27 mins with a shinkansen. It’s unbelievable, right? I’d love to ride again perhaps on another perfecture. I have been thinking as well the engr’g works of this, like it happened really. You guys are so brilliant & smart! How I wish we have this in our country. PS: Sit on the ride side of the train if you travel from Tokyo to Osaka, you’ll see the Mt. Fuji. It’s so beautiful!🏔️🚄🇯🇵

I redeem all tickets for Kyoto - Tsuruga - Kanazawa in Kyoto. Once arrived at Tsuruga you can just slot all 4 tickets for Shinkansen transfer. The station was compact and made easy for the Shinkansen transfer. First time riding shinkansen it was such an experience. Big luggage compartment at each car without needing to reserve a spot. Great alternative for shinkansen to and from Tokyo - Kanazawa

Easy booking via Klook with our Shinkansen tickets. We truly love the First Class - Mt.Fuji side of our train seats and truly a good weather traveling from Fukuoka to Tokyo. The best also that we were able to see and film Mt. Fuji ☺️ Thank you Klook 🥰

First time using Klook and legendary Shinkansen. Only with QR codes given by Klool app, entered the Tokyo station and easily found the train. Sadly because of poor weather, could not see the Mount Fuji view. Next time then.

We actually was planning to go to Takayama via direct bus but unfortunately it was sold out. Lucky for us the train was still available. We took local Ishikawa train line Kanazawa - Toyama to catch the train. Hida Express train was comfortable, big lugggae conpartment, easy to redeem and such a great panoramic train to Takayama

The Fujikaiyu train departed on time from Shinjuku Station and arrived comfortably at Kawaguchiko Station. Just as Klook had informed us when we purchased the train tickets, we also picked up our return tickets in advance at Shinjuku Station. This is the most important point to remember. It was a wonderful trip. Also, to see Mount Fuji on the way, you should sit on the right side of the train in the direction it's traveling.

Good that I booked the shinkansen train from nagoya to tokyo since we travel in December and considered a peak season. Highly recommended to avail the Mt Fuji seat and we enjoyed the view upon seeing the magnificent Mt Fuji alongt the way.